Please log into your customer account first. You can access the menu selection by clicking on your name at the top of the page. In the 'Machine Subscription' section under 'Duration Details', you can stop the automatic renewal of your subscription. The machine subscription will then automatically end once the minimum duration of twelve months has been fulfilled.
The Nespresso machine subscription has an initial minimum duration of 12 months. After the expiration of the minimum duration, the Nespresso machine subscription will be renewed, but may be terminated at any time by both Nespresso and the customer.
For more information regarding the machine subscription, please click here.
A cancellation form is also available here.
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