If you normally receive your invoices from us by e-mail, we will make them available to you online after logging in under "My orders".
If you still receive your invoices by mail, you can give your consent for PDF invoice sending after logging in under "Settings for my membership".
Please note that the functions are only available in the desktop version and not in the Nespresso app. In addition, we can only consider orders from 24/08/2022 onwards on the system side.
If you would like the invoice copy of an older order, please use our form to initiate the shipment. The average processing time of your email is 7 days.
Click yes to return to the FAQ, click no to ask your question.