Our offers are always linked to a customer account. Please match the customer number from your offer with the one in your online account. In case you receive information by mail, a person from your household might be addressed.
Please log in with addressed customer account and put the required number of capsules in the shopping cart. You can check your purchase by clicking the "Add to cart" button. Your gift is now in your updated shopping cart as an additional item.
Please contact our customer service on the toll-free number 0800 18 18 444 or via our live chat, if several accounts are to be merged.
Click yes to return to the FAQ, click no to ask your question.