When I brew coffee using the home compostable capsule, I notice coffee grounds in the cup. Is this normal?

On rare occasions the paper-based capsule can tear or become damaged during brewing which can cause some coffee grounds to leak into your cup. Although coffee grounds in your cup are harmless, this does not give the best coffee experience, and we do not recommend drinking the cup of coffee. We recommend placing a container under the coffee outlet and press the Lungo button (no capsule) to rinse any coffee grounds from the inside of the brewing unit, then using a new capsule to prepare a fresh cup of Nespresso coffee.

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