How do I return a product?

If you wish to return a product purchased by us, it is possible as long as the product is unused.

You have 14 days right of return at Nespresso. If you purchased a machine from a trade partner, other rules for return may apply.

To return an unused item purchased in a Nespresso Boutique, please return with your product to the boutique, together with your receipt.

If you wish to return a product purchased via our website or by phone, contact us and we will send you a return slip for you, for easy return.