My Aeroccino/Barista doesn't give a good milk foam anymore, why?

Barista

If you are using a Barista device, please make sure to follow the recipe book for best results.
Kindly be informed that the Aeroccino exceeds the industry standards for milk froth, resulting in a very thick foam. On the other hand, the Barista provides the foam that aligns with today's industry standards.
All the recipies are tested and measured to give the best milk foam suited for each coffeedrink.

Also check that the jug and whisk has been cleaned and always use cold and fresh milk.

Aeroccino

To be sure you will get a nice and full-bodied milk foam from your Aeroccino or integrated milk frother, there are some things to think about;

First, the milk foam is affected by the milk frother itself - that it is well cleaned and works as it should, secondly the quality of the milk foam depends on the milk you use.

Since milk is a very interesting topic itself, we have prepared a separate section for how milk works, click in "I want to learn more about how milk works" to get there!

Most of the information and help with troubleshooting of your machine can be found in machine assistance page on our website.

If you have an Aeroccino that does not foam the milk anymore, there are a few things you can investigate before contacting us:

1. Make sure the whisk is spinning properly. Sometimes the magnet that holds and spins the whisk loses its power, this can be solved by a light tap on a hard surface - e.g. on a table, this will put the magnet back in place again. Also make sure that the milk gets hot and that the red light glows steadily during foaming.

2. Are you following the maximum level of milk in your Aeroccino? If you have too much milk, it may be difficult to get a good foam.

3. Is the milk fresh and cold? Completely fresh milk with high fat level, as well as milk with a long shelf life, usually gives the best foam. If the milk has been left outside, or if it has been opened a few days, this will affect the foam. If possible, try another milk and make sure you use the whisk with the thick spring (if you have an Aeroccino with two whisks).

Avoid foaming milk or other substitutes (e.g. oat drink or soy beverage) containing sugar, as this may burn and damage your Aeroccino.