Evolution of our loyalty program

Since March 13, 2025, the discovery box of 7 capsules offered to our Original range clients for their Nespresso birthday (exclusively reserved for our Ambassador clients) has been replaced by a sleeve of 10 capsules of our Joyful Coffee.

Since April 1, 2025, as part of our new customer service offer, our Ambassador clients benefit from an exclusive service for the handling of their malfunctioning machines and can choose from several options. To learn more, please refer to the Machine Assistance section available on this page.

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