When you sign up for a new subscription, your first credit is available in your customer account within 3 business days.
The withdrawal of your monthly payments is made every month, on the same date as you subscribed to the Subscription. On this date, your bank account is debited by the amount of €19, €29 or €39 depending on the chosen package. You will receive an email to inform you of the availability of your credit on your customer account.
Your credit appears directly in the cart and on the home page after the identification step to access your customer area. Its amount will automatically be deducted from the amount of your purchases made on our website, in store or by phone. All products sold by Nespresso are eligible for payment through Credit Club.
If the amount of your order exceeds that of the available credit, you will be asked to pay the difference by credit card.
The credits are valid and usable for two (2) years following their deposit in your client account.
Note that we do not make any reimbursement of the monthly payments, even after termination, in accordance with the contract.
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