What should I do if I haven't received the coffees I selected in my subscription?

If you haven't received the coffees selected in your subscription, first check your invoice, which is available in your personal space (section"My orders").

You are only charged for the coffees that have been shipped to you. One or more of the selected varieties may have been out of stock at the time your package was sent. If your invoice doesn't match the varieties and quantities you received, contact our Customer Service via chat or at 0800 55 52 53 (free call and service), within 7 days from the date you received your package.

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