Since 2011, all our machines automatically stop after 9 minutes of inactivity and after 2 minutes for the 2022 models, which has contributed to a 20% reduction in the carbon footprint of a cup of Nespresso coffee. They all have an auto-off feature.
We conduct remote diagnostics to optimize technician travel and reduce the carbon footprint.
We repair all our machines, just contact us on 0800 55 52 53. We lend you another reconditioned machine during the repair period, and we add a 6 month warranty to your repaired machine.
All machines that are no longer repairable are either recycled or reconditioned. Each part is sorted to be directed to the correct recycling circuit.
We are committed to the circular economy of our machines. We repair, recondition and recycle our machines. We are fighting against the planned obsolescence of our machines.
To find all our commitments and responsible initiatives, visit our Nespresso Agit website.
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