Starting from April 1, 2025, and exclusively for our Ambassador customers, our after-sales service (SAV) is evolving. Several options for handling your faulty machine are now offered, with shortened repair times.
This tailor-made offer allows you to choose from one of three solutions, at no cost, even if your machine is no longer under warranty:
Repair by our workshops, with a quality guarantee of 6 months on the repairs performed.
Exchange for a new model guaranteed for 2 years and identical to your current machine.
Exchange for a refurbished model guaranteed for 2 years and identical to your current machine (subject to available stock)
Whatever your choice, you will be contributing alongside us to actions promoting the transition to a circular economy, with the repair, refurbishment, and recycling of our machines.
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