What happens to my defective machine when I take a Nespresso PRELOVED model?

Machines collected at the point of delivering a Nespresso PRELOVED machine, will go back to our Repair Centre and will be assessed for refurbishment potential to be added back to the PRELOVED stock. If the machine is not deemed as suitable for refurbishment, then useable parts will be reclaimed from the machine (internal, removable and casings). Any remaining parts will be securely recycled.

Did this answer your question?

Click yes to return to the FAQ, click no to ask your question.