We kindly ask you to contact the Nespresso team on freephone number 0680 258 280 and we’ll be happy to assist you with your inquiry. The Nespresso Club is available on workdays: from Monday to Friday from 08:00 to 19:00 and Saturday from 09:00 to 16:00.
When you contact us for technical support, you are advised to be near your coffee machine as certain solutions can be offered directly over the phone.
Regarding the usage, descaling or programming of your coffee machine we can provide you help via videos as well. These videos are available if you click on the following link. After opening the website, please chose the type of the machine you wish to handle. The videos are available in English with subtitles if needed.
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