There is no water coming out of the coffee outlet. What can I do?

If no water comes out of the spout of the machine when you press one of the coffee maker buttons, the system has most likely become airless. This can happen if you do not use the machine for a long period of time and if the water in the coffee tank has run out while brewing.

 

In the case of Essenza Mini, Inissia, Essenza Plus, CitiZ, Pixie, Lattissima, Creatista, lift the lever so that the capsule inside falls into the container and close it. Press the button of one of the coffee cups and the built-in air venting unit will extract the remaining air from the system.

In the case of an Atelier, lift the capsule holder and insert the milk frother. Press any button to start brewing and the built-in venting unit will expel the remaining air from the system.

For Vertuo machines, please start the cleaning programme according to the instructions for use.




Did this answer your question?

Click Yes to return to the FAQ, click No to ask your question.