If your Nespresso machine is not working or you are experiencing problems with your machine, simply choose your model and find everything you need to know about your machine here.
Otherwise, our Coffee Specialists are available to assist you over the phone or via a video call should you require any further support. We provide troubleshooting for all models of Nespresso machines, and you can contact our Coffee Specialists here. We kindly ask that you are with your machine at the time of calling and have its serial number to hand.
If a repair is required for your machine, Nespresso can offer spare parts, complimentary pick up and repair of your machine if within warranty.* We also offer the option of receiving a Nespresso PRELOVED machine instead of a repair (if eligible).
This service provides:
- Collection of your machine from an address of your choice.
- Comprehensive diagnosis and repair of your machine.
- Return of your machine directly to you.
- 6 month limited repair warranty covering any work carried out.
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