The machine doesn’t respect my settings.For example,“The machine doesn’t dispense the amount I set.What should I do?”

You can customise the amount dispensed by holding down the coffee button and releasing it once the desired amount has been reached. (Note: if you change the amount of coffee dispensed, the next cup will automatically be dispensed according to the new amount stored. You can always return to the factory settings.)

If the machine doesn’t memorise the amount set, reset it to the factory settings using the "Reset" function:

• With the machine switched off, press the long coffee button for 3 seconds.
• Wait for the buttons to stop flashing.
• Try dispensing using only water and make sure that the quantity produced is as desired.

If you need further support please call the toll-free number 800 39 20 29.

Remember to have your machine with you to proceed with the technical tests when you contact us.