I cannot see the free gift I was supposed to receive in my cart, what should I do?

First of all, we suggest using our website and not out app in those cases.

If you are logged in our website but cannot see the free gift, please check that the account you are logged in is the correct one.

If you still cannot see the gift, please contact us using the toll-free number 800 39 20 29, via chat or via email.

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