I want to designate the date and time of delivery.

When your orders are placed on website, app., or toll-free phone, you can designate the date and time of delivery.
When your orders are placed by 5 pm, we deliver during the following time zones on the following day. (Excluding certain areas such as Hokkaido, Okinawa, remote islands, and rural districts.)
8:00 a.m. -12:00 noon, 14:00 -16:00, 16:00 -18:00, 18:00 -20:00, 19:00 -21:00
Furthermore, when your orders are placed by midnight, you can receive your order between 18:00 and 21:00 on the following day in the Tokyo metropolitan area and the Kansai region (excluding certain areas.)
Please note that delivery may be delayed due to traffic or weather conditions.

Did this answer your question?

Click yes to return to the FAQ, click no to ask your question.