Please verify the details below. The machine may not work temporary in any of the cases below:
Verify whether it is an original Nespresso capsule.
Empty the capsule container if it is full. Remove capsules jammed in the machine (if any).
Verify whether the capsure is crushed or damaged. (in this case, the capsule may not fit in the entrance hole and may fall in the container. Unfold to the sides manually and retry)
* Compatible capsules may not be usable.
■ Contact us
*Phone (Domestic) (080-734-1111/ 365 Days, 9 to 18 Free call from a landline)
*Chat in KakaoTalk (365 Days, 9 to 18 Free)
Click yes to return to the FAQ, click no to ask your question.