To maintain the optimum temperature, flow and quality of your coffee, we recommend that you descale your machine regularly - after every 400 to 600 capsules or at least 2 times a year. Nespresso offers a cleaning kit that has been especially designed for the Nespresso system and its components.
Please contact Nespresso at 8101 1007 - Hong Kong / 0800 046 - Macau from 08:00am to 10:00pm or by live chat or email if you need further assistance.
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