Please visit the Nespresso Assistance video page, where we provide a step-by-step Nespresso Assistance Service guide on each machine.
For any further information on your machine, please contact our service hotline at 8101 1007 (Hong Kong) / 0800 846 (Macau) (available from 8 am to 10 pm), or reach out to us through the live chat or email (club.hongkong@nespresso.com).
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