My machine switches itself off after a while.

Our Original coffee machines have an Energy Saving Mode, which automatically shuts off the machine after a period of inactivity to reduce power consumption.

Pixie/ Essenza mini/ Inissia / Citiz/ U/ Prodigio: The default setting for these machines is to automatically shut off after 9 minutes of inactivity. You can change it to 30 minutes.
Expert/ Lattissima Touch/ Gran Lattissima/ Lattissima Plus: The default setting for these machines is to automatically shut off after 9 minutes of inactivity. You can change it to 30 minutes, 2 hours*, or 8 hours. *Expert machine has an additional option to set the automatic shut-off to 2 hours.
Lattissima One: The default setting for this machine is to automatically shut off after 9 minutes of inactivity. You can change it to 2 minutes and 30 minutes.
Citiz Platinum/ Essenza Plus: The default setting for these machines is to enter the energy-saving mode after 2 minutes of inactivity and automatically shut off after 9 minutes of inactivity.
Creatista Plus: The default setting for this machine is to enter the energy-saving mode after 2 minutes of inactivity and automatically shut off after 10 minutes of inactivity.
Atelier: The default setting for this machine is to automatically shut off after 9 minutes of inactivity. You can change it to 3 minutes and 3 hours.
If you need further assistance regarding your coffee machine, please call Nespresso at 8101 1007 - Hong Kong / 0800 046 - Macau from 08:00am to 10:00pm or email/ live chats with us for further assistance.

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