If you have a Vertuo series machine (Vertuo Lattissima, Vertuo Next, and Vertuo Pop), you can reset the cup size according to your preference. Here's how:
Fill the water tank and insert a capsule into the top of the machine.
Press the top of the machine and while pressing, lower the lever to the locked position, then place your coffee cup under the coffee outlet.
Press and hold the coffee button. Release the button when the desired cup size is reached. The machine is now programmed with the new cup size. *Once the cup size for the capsule is set, it will be used for all subsequent brews.
If you need further assistance regarding your coffee machine, please call our service hotline at 8101 1007 (Hong Kong) / 0800 846 (Macau) (available from 8 am to 10 pm), or reach out to us through the live chat or email (club.hongkong@nespresso.com).
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