If you press a coffee button but no water comes out of the coffee outlet, it is likely due to either an empty water tank or air bubbles blocking the system, especially if the machine has not been used for a while.
If you are using a Vertuo series machine, please follow the cleaning instructions provided in the machine's user guide.
If you need further assistance regarding your coffee machine, please call our service hotline at 8101 1007 (available from 8 am to 10 pm) or email us at Nespresso for further assistance.
You can also visit the Nespresso machine assistance page page to access detailed tutorials for various machine models.
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