Nudge the whisk slightly; it might be that the magnetism stopped for a short time. Check the function of the other whisk if it's working.
Rinse the inside of the jug and the whisk with cold, running water and make sure to wipe them down with a damp, non-abrasive sponge or paper towel, to remove the milk residue after each use.
For the Aeroccino 3, check that the ON-OFF button is ON (the red LED light is lit).
If you require further support for your Aeroccino, or any other machine-related matters (including warranty claims), please contact Nespresso directly via our service hotline 8101 1007 from 08:00am to 10:00pm or email from our website. Our Coffee Specialist will be happy to assist you.
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