Please check the milk you are using: it should have a fat content of 1.5%, be stored at a low temperature (around 4-6°C), and be used within a maximum of 2 days.
A 50% froth and 50% warm milk ratio is considered normal.
If you need further assistance with the Aeroccino milk frother or have any other inquiries regarding the frother (including maintenance and repairs), please call our service hotline at 8101 1007 (available from 8 am to 10 pm) or contact Nespresso directly via email. Our coffee specialists will be happy to assist you.
Click yes to return to the FAQ, click no to ask your question.