If the Aeroccino does not switch on, first of all try a different socket. Ensure that the Aeroccino is placed on the base correctly before pressing the ON button. Be aware that the machine device will not respond when it is cooling down.
- The Aeroccino might be overheated. Please fill it up with cold water or ice cubes and wait for 30 minutes.
- Using the Aeroccino again immediately after first use: The Aeroccino has a safety thermostat that stops the spinning and heating of milk if the temperature is too high. This is to prevent it from burning out. It must be rinsed with cold water, cleaned and allowed to cool before using again.
If you require further support for your Aeroccino, or any other machine-related matters (including warranty claims), please contact Nespresso directly via Nespresso at 8101 1007 - Hong Kong / 0800 046 - Macau from 08:00am to 10:00pm or email/ live chats from our website. Our Coffee Specialist will be happy to assist you.
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