Family Nespresso recommends decalcifying the machine regularly, every 12 months or every 600 capsules of consumption. Over time, the water used during coffee preparation can cause internal mineral accumulation, which can affect the flow, temperature and overall performance of the machine.
Nespresso Family offers a decalcification kit, which is usable in all our machines. Each kit contains two packages of lactic acid solution that performs for two cleanings. Decalcification kits can be ordered by our free phone or online (after accessing your account, select "Accessories", where it will be available in "Other Accessories".
Click yes to return to the FAQ, click no to ask your question.