My machine is new and I tried to use it for the first time, however, it has no water flow. Why is this?

During the manufacturing process of our machines, different quality inspections are carried out to ensure its optimum performance, the atmospheric pressure difference to which it is subjected can result in the formation of air bubbles inside the ducts of the machine. When the machine is used for the first time, the “no flow” phenomenon may occur due to the presence of these air bubbles and it is only necessary to purge or expel the air trapped in the system.

 

Here are some tutorials for your machine, you just have to select the one that corresponds to technical assistance for machine.

 

If you still have questions about your machine, please contact us at Club Nespresso 800 999 7575 and a Coffee Specialist will be able to provide you with further technical assistance and solution.

 

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