When will I receive my descaling voucher?

For every 2000 capsules you purchase from us as an Expert or Ambassador customer, you are entitled to a descaling kit, consisting of two sachets of descaling liquid.

Once you have purchased your 2000th capsule a pop-up will appear on the website with the option to add the free descaling set to your shopping basket.

If you do not choose to add this set to your shopping cart, you will receive the pop-up again after purchasing another 2000 capsules. Even if you do add this gift to your order, the system will start counting again.

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