How can I place an order?

You can order Nespresso coffee via our website and via our mobile application (available for iPhone and Android).

1. Go to Order. On the app you will find this button in the bar below. On our website you will find it under the various categories such as 'Coffee', 'Machines' or 'Accessories'.

2. Click on the plus sign next to the desired product and enter the number of the items. (If you don't know what coffee variety or machine is the best tot your liking you can go to the 'Flavor match' for the coffee that suits you best or go to 'Help on your machine choice' for making the choice that's right for you. Pay attention! This selection help is only available for the website.)

3. Have you placed everything you want in your shopping cart? Then click on 'your basket'. Here you can still change the quantity of a product or to delete. Press the number.

4. Is your shopping cart complete and the way you like it? Then click on 'Proceed to checkout' for orders via the browser and on 'Continue' for orders via the app.

5. If you have ordered before and you are not yet logged in, enter your username (email address) and password. If you are ordering for the first time, press 'Activate your online account' and register as a new customer. Here you can provide your details.

6. Choose the delivery method and the day you want the order delivered, or when you want to pick up the order. Here you can change the address if needed.

7. Choose the payment method and finalize your order by pressing 'Continue'.

8. Complete your payment.

9. You will receive an order confirmation and a payment confirmation. You will also receive your invoice digitally.

10. The final step is to enjoy your Nespresso coffee and products.

If ordering online does not work for you or you would rather pass the order through one of our coffee specialists please call the toll-free number 0800 022 23 20. We can be reached by phone Monday - Friday 08:00 - 20:00 hours, on Saturday from 08:00 - 18:00 hours and on Sunday and holidays we are closed.