After placing your order, you will receive an email called 'Online invoice order confirmation'. This e-mail comes with a PDF invoice as an attachment that you can then print at home when it suits you. As a result, we save a lot of paper every day. If you feel that you have not received the invoice by e-mail, please check the 'Junk mail / Spam' folder to be sure. It may be that it has ended up in this.
When you can't find the invoice in your inbox, you can also find it in your Nespresso account. The PDF-invoice is in your account under 'My orders'. This option is only available for orders placed after July 19.
For a written invoice, you can call our coffee specialists on the free telephone number 0800 022 23 20.
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