I think I have received a phishing e-mail (fake e-mail). What should I do?

Several fake contests and emails that are NOT from Nespresso appear regularly. These fake contests are spread via social media, email, SMS or WhatsApp and the communication uses the Nespresso name and logo. These actions often allow participants to win a machine or voucher, but in reality the Nespresso name is misused to collect personal data or to enter a game or purchase a service for a fee.

What should you look out for?
- You can always recognize our own emails by Nespresso as the sender in the email address: ......@nespresso.com.
- Nespresso Netherlands competitions on Facebook or Instagram are always directly linked to our Facebook or Instagram page (https://www.facebook.com/nespresso.nederland/ or https://www.instagram.com/nespresso.nl/) or link through to our website www.nespresso.com
- Nespresso Netherlands never uses SMS or Whatsapp for win promotions.

Are you in doubt whether a message came from us? Feel free to let us know. If you receive a fake win promotion by email, we advise you to mark the email as 'spam' in your mailbox and delete it immediately.

Did this answer your question? If not, ask us your question, we will be pleased to help you.

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