I have placed an order. When will I receive my order confirmation?

It can take up to 24 hours before you receive an order confirmation. If you have not received an order confirmation 24 hours after placing your order, we recommend that you place another order.

If you have already paid for your order, we will refund your payment within 5 business days.

Did you place your order by phone? Then you will not receive an order confirmation. In that case we advise you to wait for the shipping confirmation.

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