Vertuo Next: The coffeebutton blinks red or orange and I cannot start brewing

If the coffee button on your Vertuo Next blinks red or orange, please follow these steps:

1. Check Rotor: Ensure it spins freely and is clean.
   
2. Clean Barcode Reader: Use a piece of paper, inserting it 5 cm down to clean.
   
3. Inspect Water Tank and Capsule: Ensure the tank is full and the capsule container is empty.
4. Check Capsule: Ensure the capsule is fresh, undamaged, and the barcode is readable.
5. Ensure Machine is Locked: Confirm that the machine is fully in the locked position.

Now, attempt to brew.

If the issue persists:

1. Run Cleaning Cycle: Fill the tank, turn on the machine, lock the head, place a 1L container under the outlet, and press the coffee button three times quickly. Wait for the steady light to confirm completion.
2. Power Cycle: Unplug for 30 seconds, then plug back in.
3. Factory Reset: Open machine head, empty capsules, close head (unlocked), and press coffee button 5 times within 3 seconds. Button will blink orange 5 times to confirm.

If this does not help, please look at our machine assistance page for further help.