My Nespresso machine isn't pouring the right amount of coffee. What can I do?

All automatic Nespresso machines have an Espresso (small) and Lungo (large) cup button. They should pour your coffee to 40ml and 110ml, respectively. If the pour volumes on your machine are different to this, the cup size settings may have been changed or the machine may need to be descaled.

Your step-by-step Machine Assistance Service video guides for resetting and descaling machines are available here.

For further assistance on models that aren’t available on the Machine Assistance page, please refer to your user manual or contact Nespresso directly via our toll free number 0800 234 579 or send us a message through the live chat. 

We’ll be happy to assist you.

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