How can I best maintain my machine?

You can access a range of Machine Assistance videos on our website. These are guided tutorials for the use and care of your Nespresso machine.

Click here to view the collection.

Generally, we recommend that you:

  • Eject the capsule after each use
  • Run water through the machine before and after each use
  • Rinse the water tank once a day and do not place the water tank in the dishwasher
  • Regularly empty and rinse the capsule container
  • Regularly empty and rinse the drip tray


We also recommend you descale your machine on a regular basis by following the descaling frequency in your user manual. Over time, water used during brewing may cause internal mineral build up, which can affect the flow, temperature and overall performance of your machine.

For further assistance on models that are not available on the Machine Assistance page, please refer to your user manual or contact Nespresso directly via our toll free number 0800 234 579 or send us a message through the live chat. We’ll be happy to assist you.

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