How can I track my order?

To track your order, log to your online account, select the order you wish to track and click on Track My Order.

Alternately, you will receive your shipping confirmation email you can track the progress of your parcel at any time through our portal. You will need to click on the embedded link ‘Track my order’ and have a copy of your order number.

If you placed your order using Guest Checkout, you will receive a confirmation email with a tracking link once your order ships.

If it doesn’t look like your order is on its way to you, or you would like additional help, we’re available to assist you on 0800 234 579 or send us a message through live chat on our website. 

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