It is important to remember that for the automatic Nespresso machines, the amounts of coffee are factory-set (Ristretto: 25 ml, Espresso: 40 ml, Lungo: 110 ml). Additionally, the amount of served coffee may vary a little, depending on the type of used capsule. If your machine serves wrong amounts of coffee you should:
- restore the factory settings – see: the instructions manual
- program the amounts of coffee according to your own needs: turn on the machine, when it is ready to work press and hold the button of a given cup until the selected cup is filled with a proper amount of liquid
Also, you have to remember that the amounts of served coffee are influenced by the extent of scaling on the machine. Descale the machine if necessary. If the problem still occurs, you should contact Nespresso Club Technical Support immediately at the toll-free number: 800 51 52 53, open from Monday to Friday from 8:00 a.m. to 6:00 p.m. and on Saturdays from 8:00 a.m. to 4:00 p.m.
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