If water is found under the machine, check the following:
- is the machine placed on a level surface; are any of the rubber legs missing?
- is the water tank damaged?
- is the water tank properly located?
- where exactly is the leak located (dry the bottom of the machine and the surface)
In the event of the problem recurrence, inform immediately Nespresso Club Technical Department at the toll-free number: 800 51 52 53, open from Monday to Friday from 8:00 a.m. to 6:00 p.m. and on Saturdays from 8:00 a.m. to 4:00 p.m.
Click yes to return to the FAQ, click no to ask your question.