Remember that during coffee brewing, some water may leak to the capsule container and onto the drip tray, due to the water pressure. Additionally, water may appear in the capsule container in the following circumstances:
- when you open and close the capsule container, some water residue drips to the lower container
- when using not original capsules, the capsule chamber loses tightness and dripping occurs
- when the coffee type is not adjusted to the water quantity, e.g. when making espresso, pressing the Lungo button
- when a foreign body is present in the capsule chamber, e.g. a part of a used capsule (always remove capsules)
- when scale or coffee residue is collected in the coffee outlet - descale the machine
In the event of the problem recurrence, inform immediately Nespresso Club Technical Department at the toll-free number: 800 51 52 53, open from Monday to Friday from 8:00 a.m. to 6:00 p.m. and on Saturdays from 8:00 a.m. to 4:00 p.m.
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