My machine is not working properly. How can I get repaired it?

Please contact our technical assistance service on our free phone number 800 260 260.

We provide troubleshooting for all Nespresso machines, using our in-depth knowledge of the technology to diagnose the problem and assist you in finding the best solution. If a repair is required, we can do the following:

- Collect your machine from your home address or another address of your choice
- Provide a loan machine for the duration of the repair.
- Fully repair of your machine and a check all its components.
- Return your repaired machine to your home or another address of your choice.
- A 6-month repair warranty covering any work carried out.

This service is free of charge during the two-year warranty period.

Outside the warranty period, our Coffee Specialists will be pleased to inform you about our current fees.

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