What should I do if I have paid a bill twice?

If you have paid your invoice twice, the indicated amount will be credited to your Nespresso account and applied to your next order.

If you would like the refund to a bank account, you must send us the IBAN/SWIFT proof (official bank document from Multibanco or Netbanking) via the contact us form on https://www.nespresso.com/pt/en/contact-us.

For further informations, please contact Nespresso on the toll free number 800 260 260.

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