How can I change my Coffee Plan to a higher/lower plan?

By November 14 of 2021 it will no longer be possible to change to another plan, as this would imply to cancel the current one and create a new one.

However, you can put the Nespresso Plan on pause (for a maximum period of 3 months) through the following steps:

1. Click on "My Plan - Plan Details" and choose the "Cancel Plan" option;
2. Choose the option "I have accumulated enough credit";
3. Click on "Pause My Plan", choosing how long you want to pause your Plan and you will be notified by email as soon as the change takes place.

During that period, if you make a purchase you can use credit that you may have available, however, the coffee discount will be inactive.