I subscribed to a Nespresso Plan in the Boutique, but the second monthly fee has not been charged. What can I do?

There was a technical error in the payment method for the Nespresso Plan processed in the Boutique, through the payment Terminals made by contacless.

Thus, for correct collection of your Nespresso Plan monthly fees, please follow these steps:

Log in with your email and password;
Go to the Welcome area and click on Express Checkout - https://www.nespresso.com/pt/en/myaccount/expressCheckoutPreferences;
In the Choose your preferred payment method option, select credit card, credit card type (Visa or Mastercard) and add all necessary data;
Click on Save my preferences.

After provisioning the credit card associated to the plan, please let us know through the Contact Us form: available on website, or Customer Service 800 260 260, so that the card can be properly allocated to it, and the monthly fee due, if any, can be charged.

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