If your device cannot connect to Bluetooth, please follow the steps below:
- Log into your Nespresso account and delete the Vertuo Next device from the devices registered in the account;
- Make a reset to factory settings;
- Make sure that the device is turned on, because after two 2 minutes it stops automatically;
- Go to the Bluetooth section of the device you are using and make sure that the device has been disconnected from the phone;
- Make sure that the device that you use is connected to Wi-Fi, that has Bluetooth enabled and that location is turned on;the application version must also be the latest(if you do not have the most current version, please update it).
Place your phone on your espresso machine and turn on the Nespresso app. Try to connect your device to the app. Please make sure that the device stays on throughout this process.
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