I tried to pair my Vertuo Next machine and I received the message “Machine unavailable. Detected machine was unable to pair." Is my machine used? What should I do?

The message you received is due to quality checks during the manufacturing of the devices. We assure you that your device is unused. To solve this alert, we would ask you to open and close the head of the device, then leave the extraction unit in the unlocked position. Turn on the espresso machine and when the white light is stable quickly press 5 times per button in 3 seconds;the button will quickly blink 5 times orange and then return to stable white colour. Now you can connect your machine to your device.