Make sure that the device is connected to a stable power source. If the device was turned off, you need to turn it on and as far as the Nespresso application is concerned, you need to close it and reopen it.
- Check for a strong Wi-Fi signal.
- go to the Nespresso app and access the connectivity section, then the application will scan possible Wi-Fi networks. If no network is detected, select the refresh option at the bottom of the screen. If the device still does not detect the wi-fi network you want, close the Nespresso application and make sure that the device is still on and resume the first 3 steps. When the device finds the desired wi-fi network, you will need to enter the corresponding password to connect.
In the connectivity section the status "Connected" should be displayed.
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