Why is there extra coffee or water in the wastewater container on my Vertuo UP machine?

Why is there extra coffee or water in my wastewater container?

This is normal for this machine and not a leakage.

Normal System Behaviour

• The vertical‑spinning capsule system sends some extra liquid into the drip tray during ejection.
• A built‑in channel directs excess water/coffee into the tray to keep the brewing unit clean.
• Between 5-9ml may go into the drip after each coffee preparation
• You may need to empty the tray more often, but this improves hygiene and reduces maintenance.

Empty & Clean

• Empty the wastewater container whenever you empty the capsule container.
• Clean and dry all parts before putting them back.

Check for Accidental Rinse

• Pressing the coffee button without a capsule trigger a short rinse (~40 ml), with ~20 ml going into the tray.
• This water is not drinkable.

If the cup stays empty

• This could indicate a machine leak or a damaged capsule preventing proper sealing.
• Try again with a new, undamaged capsule to confirm.