If, against all odds, you wish to return a product purchased from us, it is of course possible as long as the product is unused and in its original packaging.
You have a 30-day right of return with Nespresso.
If you bought a machine from a retailer, different return rules may apply.
Products purchased in a Nespresso Boutique must be returned in a Nespresso Boutique, please return your product there, together with your receipt. Refunds are made automatically to the card used at the time of purchase, the card does not need to be physically present for the return.
If you have purchased products online, please contact our customer service and we will send you a return slip for you, for easy return.
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